It is so rewarding
to see small businesses succeed beyond their expectations.
The purpose and value of sending a follow–up e-mail or letter after a phone conversation or meeting is to:
- Continue to build trust
- Confirm you understand their interests
- Outline the next step
Note – After one day, people remember 60% of the content of a meeting and after 3 days remember only 10%.
Tuesday, 16 August 2011 15:06
posted by Boris Mahovac R.G.D.
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